>> I would like to make it so that the Simple Search (3.8.2) will always >> search Content, Requestor and Subject fields using LIKE comparisons so >> and "email:" (won't find partial email addresses)
> Is email: some newfangled 3.8.2 thing? Oops. Mixed up one of my attempted mods with how the stock install works. No, you are right. There is no "email:" modifier for simple search. I was trying to get it to search email addresses where the user doesn't remember the full address -- like just searching for 'email:foo' when they can't remember '[email protected]' > To solve your latter problem of partial matches, you might try RTx::From > http://search.cpan.org/~jpierce/RTx-From-0.02/lib/RTx/From.pm Looking at the synopsis of that, "cannot be meaningfully combined with other search terms" seems to mean that a person could not search for "from:foo bar" and expect to find tickets that were from User "foo" and/or had the word "bar" in them. Is that right? If so, I don't think that is going to help me since my users are going to try to use other terms as well. A. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
