On Mon, May 25, 2009 at 02:50:15PM +0000, hanane ourdani wrote: > hi all, > > Is there a way to send a sms to some persons when i chose yes on a > particular custom field. > > thank you very much
You can set up a scrip that send an sms when a customfield value is changed. You will find some scrips conditions and actions examples here to help you: http://wiki.bestpractical.com/. To send a sms from your RT server, you can use smstools: http://smstools.meinemullemaus.de/. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
