Please is there someone who can tell me how can i do this.
Thank you,
---------- Forwarded message ----------
From: hanane ourdani <[email protected]>
Date: 2009/5/26
Subject: Re: [rt-users] customize the home page of rt
To: Nick Kartsioukas
<[email protected]<change%[email protected]>
>
indeed, this search is based on 2 custom fields
- Date et heure début de l`opération (JJ/MM/AAAA HH :MM): 10/05/2009
15:20(for example)
- Date et Heure fin de l`opération (JJ/MM/AAAA HH :MM) : 10/05/2009
17:18
This is the Requet:
Queue = 'XXXX' AND 'CF.XXXX.{Date et Heure début de l`opération (JJ/MM/AAAA
HH :MM)}' > '10/05/2009' AND 'CF.XXXX.{Date et Heure fin de l`opération
(JJ/MM/AAAA HH :MM)}' < '10/05/2009'
I can do this, but i chould change the date every day, i want that RT do
this automatically, is it possible ?
thank you very much
2009/5/26 Nick Kartsioukas
<[email protected]<change%[email protected]>
>
On Tue, 26 May 2009 09:08:08 +0000, "hanane ourdani"
> <[email protected]> said:
> > Please is there a way to display all operations of day in the home page
> > and how can i do it please,
>
> Logged in as a SuperUser, create a new search, Last Updated/After/'1 day
> ago'. Save it as an RT system saved search. Go to Config, Global, At A
> Glance and add that saved search to the list.
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