2009/5/29 Ruslan Zakirov <[email protected]>: > 1) may be you forgot to set action to "user defined"
Nope, checked that. > 2) RT::User->new(); should be called with current user: RT::User->new( > $self->TicketObj->CurrentUser ); OK, changed. > 3) you don't check any errors For example? Should they be more wrapped like: http://wiki.bestpractical.com/view/OnCreateSetDeptHeadCc > On Sat, May 30, 2009 at 1:59 AM, Gavin Henry <[email protected]> wrote: >> Hi, >> >> Should this work on 3.8.3? >> >> I'm trying it with this in the Custom Action: >> >> $RT::Logger->info("AutoCcOwnerScrip"); >> my $last_id = $self->TransactionObj->NewValue; >> my $temp_user = RT::User->new(); >> $temp_user->Load($last_id); >> my $last_email = $temp_user->EmailAddress(); >> $RT::Logger->info("$last_email"); >> $self->TicketObj->AddWatcher( Type => "Cc", >> Email => $last_email); >> >> return 1; >> >> and return 1; in cleanup. >> >> I can't see my $RT::Logger stuff at all in rt.log >> >> Thanks. >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > > -- > Best regards, Ruslan. > -- http://www.suretecsystems.com/services/openldap/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
