Jo Rhett wrote: > Simple. You get one notification for being the owner. You get > another for being a watcher of the queue, which is the Bcc message. > There's no way to avoid that I've found. The queue has no watchers in this case.
The problem does seem to have disappeared since the upgrade to 3.8.2. -- Fran Fabrizio Senior Systems Analyst Department of Computer and Information Sciences University of Alabama at Birmingham http://www.cis.uab.edu/ 205.934.0653 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
