Did you apply the schema updates as indicated in steps 4-6 of UPGRADING.mysql?
James Moseley Dominic Lepiane <dominic.lepi...@ptgrey.com> wrote: Dear RT users, I am trying to get our RT installation moved from RT 3.6.6 to 3.8.3. I've tried following the upgrade steps in the UPGRADING.mysql and the README files as diligently as I can. The DBMS is MySQL 5.0.45. I updated all the perl modules... When I try the new version, everything coming in works okay, but all the old binary attachments are broken, in truth, anything other than regular ascii is mangled (e.g. diacritical marks like é, ô, ç etc). If I try to open an image, it says "The image http://rt/Ticket/Attachment/672/883/spots1.bmp"cannot be displayed, because it contains errors.". Clearly I've either missed something or something has to be done to convert this data. If I convert the Content column back to longtext from longblob, then the binary data works again. Please advise what can I do to get the data into the new table schema. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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