Hello,
my RT config needs a dedicated queue for some users.
Each of these queues is named as the following 4<username> (ex: for me
it would be "4Vincent")
I need to make a general search query giving the message list in the
user's dedicated queue.
Where I'm stuck is about the syntax in itself.
Queue = '4'.'__CurrentUser__'
Tells me:
Wrong query, expecting a AGGREGATOR in 'Queue =
'4'>.<--here'__CurrentUser__''
Queue = '4', '__CurrentUser__'
Tells me:
Wrong query, expecting a AGGREGATOR in 'Queue =
'4',>'__CurrentUser__'<--here'
I don't get it, does anyone knows how to concatenate two strings in the
Advanced Query builder ?
Best regards,
Vincent Beau
--
Vincent Beau
Project Manager - 4PM
[email protected]
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