On Jun 12, 2009, at 4:57 AM, Bashir Jahed wrote: > I am trying to enable the forward option on tickets, it is available > on one of our rt systems but not the other. It appears with the > reply / comment options above the ticket body.
Have you granted the ForwardMessage right? -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
