Has anyone here figured out or can offer advice as to how to add to the ticket 
metadata page a link to an external form with CFs in the link arguments?

As part of resolving  a ticket we need to use another online form. We'd love to 
have a link on the ticket metadata page to that form that includes arguments 
with the values of CFs so that these values will appear in the appropriate 
places in this other form when we get to it.

So if my custom fields are:

LRCID and title 

we'd like to addd a link like this:

http://blah/form.php?LRCID=378548&title=foobar

We are using RT 3.8.2.

Thanks for your help,
K
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