Jeremy,
Templates are on the DataBase. Upgrading from version to version
will NOT erase them. As long as your DBA is doing regular backups (which
I cannot fathom why they wouldn't), then your templates are safe.
Kenn
LBNL
On 6/18/2009 7:28 AM, Jeremy Winder wrote:
> How do I add comments to my templates so they can be backed up or moved
> from RT install to RT install with the implementation notes right in the
> template?
>
> Thanks,
>
> Jeremy
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: [email protected]
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com