Hi All, I've got a little bit of an odd issue. I've just upgraded to 3.8 from 3.6.6 and it appears if I copy/paste a ticket number with a whitespace in front of it, I get "Found 0 tickets".
http://rt.mycompany.com/Search/Simple.html?q=+424285 However what is interesting is this appears to only affect tickets that were in the old 3.6.6 system and not tickets that have been created since the migration? Any idea? Thanks Tim Timothy Arnold Senior Engineer, Operations (Network, Security & Facilities Group), UKSolutions Telephone: 0845 004 1333, option 2 Email: [email protected] Web: http://www.uksolutions.co.uk/ UKS Ltd, Birmingham Road, Studley, Warwickshire, B80 7BG Registered in England Number 3036806 This email must be read in conjunction with the legal & service notices on http://www.uksolutions.co.uk/disclaimer _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
