Hello, On Jun 20, we did a routine update of the CentOS 5.3 box running RT/RTFM/RTIR (all the latest versions). Right afterward, the host name disappeared from all the URLs in RT. Users can still log in, but all the links on the page have the host name missing.
A fresh install of the latest RT (with no plugins at all, just bare bones RT 3.8.4) on a CentOS 5.3 box that was fully patched prior to beginning the RT installation results in exactly the same behavior. Examples: [Home] --> http:/// [Simple Search] ->> http://search/Simple.html [Tickets] --> http://search/Build.html and so on. Forgive me if this has been addressed. I looked through all the recent posts and couldn't find anything addressing this issue. These are the modules from that were updated with the CentOS "yum update" command. Jun 20 16:33:36 Updated: 1:perl-Module-Build-0.33-2.el5.rf.noarch Jun 20 16:33:38 Updated: perl-Test-Inline-2.210-1.el5.rf.noarch Jun 20 16:33:38 Updated: nash-5.1.19.6-44.1.i386 Jun 20 16:33:40 Updated: perl-Test-Deep-0.104-1.el5.rf.noarch Jun 20 16:33:44 Updated: kernel-headers-2.6.18-128.1.14.el5.i386 Jun 20 16:33:47 Updated: perl-Sub-Uplevel-0.2002-1.el5.rf.noarch Jun 20 16:33:57 Updated: tzdata-2009i-2.el5.noarch Jun 20 16:33:58 Updated: perl-UNIVERSAL-require-0.13-1.el5.rf.noarch Jun 20 16:34:05 Updated: xulrunner-1.9.0.11-3.el5.i386 Jun 20 16:34:06 Installed: perl-version-0.76-1.el5.rf.i386 Jun 20 16:34:08 Updated: mkinitrd-5.1.19.6-44.1.i386 Jun 20 16:34:10 Updated: apr-util-1.2.7-7.el5_3.1.i386 Jun 20 16:34:18 Updated: xulrunner-devel-1.9.0.11-3.el5.i386 Jun 20 16:34:20 Updated: cscope-15.5-15.1.el5_3.1.i386 Jun 20 16:34:21 Updated: perl-Text-MediawikiFormat-1.0-1.el5.rf.noarch Jun 20 16:34:22 Updated: perl-Text-Autoformat-1.666.0-1.el5.rf.noarch Jun 20 16:34:47 Installed: kernel-2.6.18-128.1.14.el5.i686 The only odd things I see in the Apache logs are lines like this one: 172.16.31.37 - - [24/Jun/2009:11:48:47 -0500] "GET /Search/Results.rdf?Order=ASC%7CASC%7CASC%7CASC&OrderBy=id%7C%7C%7C&Query=Queue%20%3D%20%27General%27 HTTP/1.1" 200 5443 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)" Nothing odd in Apache's error_log Thanks! Tim Pearson Systems Administrator Pittsburg State University 620-235-6562 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
