Hello All

I am facing problem from past few months. That my RT 's performance has degraded and frequently i am getting "Internal Server Error 500" whenever i try to close ticket and also tickets operations are taking too much time. And whenever i close any ticket frequently it gives me *"Internal Server Error 500". *I have tried to search solution for this on google but have failed to find any concrete solution*. *We have RT 3.6.3 with oracle 9i as backend and we have 8 gigs of RAM on application server and 2 gigs of RAM on database server*.

*Any help is highly appriciated

--
Thanks & Regards
Varun Vyas
Software Engineer - Automation
Elitecore Technologies

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