Kevin Gagel wrote, On 6/30/09 4:41 PM: > How can I make the subject field a mandatory field?
Write a BeforeCreate callback to validate that the subject meets your needs. The callback routine needs to be placed in: $RT_ROOT/local/html/Callbacks/$localtag/Ticket/Create.html/BeforeCreate $RT_ROOT/local/html/Callbacks/$localtag/SelfService/Create.html/BeforeCreate The SelfService callback requires 3.8.4 (or changeset r19205 from the RT SVN repository) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
