On Mon, Jul 6, 2009 at 5:05 PM, Venkateswaran, Subbaraman <
subbaraman.venkateswa...@blackrock.com> wrote:
> Hello everyone,
>
> Would like to understand what's the best strategy to stop spam emails
> creating tickets in RT ? Thanks for your time.
>
Once you are "sure" of how effective your general spam filtering is, you
simply need to stop any e-mails classified as spam from every entering RT.
You cannot succeed 100% though, so what you perhaps need to do is to
redirect any such e-mails to a queue on RT where there is no autoreponse
scrip.
--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
"If you have nothing good to say about someone, just shut up!."
-- Lucky Dube
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