It seems this is happening when a new ticket is created and the owner is set to an existing user as well.
Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel --- Original message --- Subject: [rt-users] Undefined subroutinecRT::EmailParser::ParseAddressFromHeader... From: Kevin Gagel <[email protected]> To: RT Users <[email protected]> Date: 10/07/2009 2:47 PM I am using LDAPSMB1.2_RT3. When I add email address for the AdminCC of someone that has not logged into RT yet I get the following error: Undefined subroutine eRT::EmailParser::ParseAddressFromHeader called at /opt/rt3/bin/../local/lib/RT/User_Local.pm line 272. What do I have to do to correct this? Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel
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