On Tue, Jul 14, 2009 at 11:49:10AM -0700, Roderick A. Anderson wrote: > Jerrad Pierce wrote: > > Yes, either edit Elements/QuickCreate, or make a > > customized version in local to override. Optionally, > > give your variant another name to give users the option > > of which to use. > > I'll have to do some more research since it looks like two different > markup/Mason styles/systems were used. I.E. a copy-paste from > Create.html (CreateTicket) didn't fly. :-(
In Create.html, the code knows what Queue you're in so it can find users who are allowed to own tickets in that Queue. QuickCreate doesn't know what Queue you're going to pick, so it can't display users unless you're granting global OwnTicket rights. If that is the case, you can call SelectOwner and pass it $RT::System. If you need to do queue level Ownership, you'll need to write some JS to populate the owner dropdown after the Queue is selected -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
