I have a user without any tickets (created by spam that got into the system) that I cannot shred:
Couldn't wipeout object: Can't call method "Type" on an undefined value at /opt/rt3/bin/../lib/RT/Shredder/GroupMember.pm line 90. Stack: [/opt/rt3/bin/../lib/RT/Shredder/GroupMember.pm:90] [/opt/rt3/bin/../lib/RT/Shredder/Record.pm:112] [/opt/rt3/bin/../lib/RT/Shredder.pm:581] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:551] [/opt/rt3/bin/../lib/RT/Shredder.pm:540] [/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158] [/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59] [/opt/rt3/share/html/Admin/autohandler:49] [/opt/rt3/share/html/autohandler:308 The only potentially relevant RT log entries are (approximate time of attempted shredding): [Mon Jul 20 16:01:00 2009] [warning]: Use of uninitialized value in concatenation (.) or string at /opt/rt3/bin/../lib/RT/Principal_Overlay.pm line 127. (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:127) [Mon Jul 20 16:01:00 2009] [crit]: Found a principal () that was neither a user nor a group (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:127) [Mon Jul 20 16:01:06 2009] [error]: Couldn't load 'RT::User' object with id '7796' (/opt/rt3/bin/../lib/RT/Shredder.pm:359) But the user id is 646 Any ideas? -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
