RT 3.8.3 still, and MySQL 5.1.34. I have a "Brief Headers" and "Full Headers" at the top of my ticket History. Clicking on either changes the display for the entire ticket - every message in the ticket.
Is there a way to show the Full Headers (or set it back to Brief Headers) for only one specific message? I can "Download with headers" which isn't quite the same exact display. It's not a big deal for me, and I don't mind seeing Full Headers for all the messages. It may be an issue for folks that have *really* long tickets with many many transactions. The vast majority of my tickets are very short :) I thought I'd throw this out there, both as a request for a "simple" alteration to existing RT and a possible Feature Request for future RT. PH -- Paul Hirose : [email protected] : Sysadm Motto: rm -fr /MyLife 1034 Academic Surge : Programmer/Analyst : Backup Motto : rm -fr / One Shields Avenue : Voice (530) 752-7181 : Robot, n.: Univ. Admin Davis, CA 95616-8770 : Fax (530) 752-4465 : rec.pets.cat.anecdotes _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
