Hello, I've just installed RT 3.8.4 and I see that it seems to lack a feature that existed in the past.
In search options, there used to be a column that could be added, if I remember correctly, it was called "Take/Steal". Now, well, it's not there anymore. This column would show, in search results, a "Take" button if the owner was nobody or a "Steal" button if the ticket was assigned. Is this feature gone ? It was handy for the tasks I need to have done. I'd like to have it back. Do note that this may have been removed a long time ago, I think the last time I used RT it was under a 3.6.x release. Thanks, David _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
