Hi, I am running RT under UTF-8 but for specific templates (sent to devices which do not properly read this encoding), I'd like to be able to specify ISO-8859-1 as the encoding to be used for the email.
I've tried several ways to do this in the header portion of the template (Where "To:" "From:" and "Subject:" are specified) such as follows: === To: [email protected] Subject: Email Content-Type: text/plain; charset="iso-8859-1" çàêèéùôö === However, it seems that it does not go through as I would hope and come outs pretty gibberish. If I look at the headers of the email that is sent (from within RT), it looks like this (non-relevant details cropped): [...] To: [email protected] Content-Type: text/plain; charset="utf-8" Subject: [RQ #1234] test From: "RT" <[email protected]> Content-Transfer-Encoding: 8bit X-RT-Original-Encoding: utf-8 [...] If I look at the headers on the receiving end, it's the same thing. This email is sent by a scrip that sends an email through the SendEmailAction (http://wiki.bestpractical.com/view/SendEmailAction) Any ideas ? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
