> 1) Do I have it right that the attachments are stored in the DB itself? Alas, they are.
> 2) If they are, could the DB handle, say, a thousand 200KB-2MB attachments > per year (and if so for how long?)? Depends on your rdbms. Oracle could it, not so sure about MySQL. Alternatively, you could stash them on a network share or similar, and give the path in a clickable custom field... _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
