> Where would I put the hook when people are uploading files directly to the > web form? I can use spamassassain or clam for email-based attachments, will > RT hook all attachments through this same place? No, as the name implies, the example I gave (which was not to use SA itself, though one could do so) only filters inbound email.
There are no callbacks for attachment uploads that I can see. It seem that you'll have to make a custom version of Ticket/Update.html if you wish to validate web attachments. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
