On Sat, Aug 1, 2009 at 2:43 AM, Kevin Falcone <[email protected]>wrote:
> On Thu, Jul 30, 2009 at 04:46:19PM +1000, Leif Terrens wrote: > > Howdy all, > > > > I'm having a bit of trouble after upgrading from RT version 3.0.9 on > > mysql4 to 3.8.4 on mysql5 running on Solaris 10. > > > > I've managed to build and install all of the RT pre-requisites > > correctly, built the RT package according to the options I desired. > > Apache and mysql have been correctly upgraded and configured; I get to > > login and poke around fine other than the problem I've encountered. > > > > The problem occurs when I select a Queue from the Quick Search box on > > the right hand side of the Home screen. The Queue displays correctly > > visually-wise, tickets are displayed and I'm able to select the tickets > > by clicking either the ticket ID number or the ticket subject name. The > > problem is that the header links ( #, Subject, Status etc ) all have > > click-able links that are malformed. An example of this is : > > > > http://<my host here>/Search/Results.html?Format= '<b><a > > href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#', > > __WebPath__ and the other tokens are substituted when the search > results are displayed. The key here is that this is a Format being > passed along with the query at the end. They're not supposed to be > replaced at this point (Look for the ParseFormat mason component). > > If you're actually getting an error from your browser, that would be > interesting to see. We've not seen a bug report for it. > > -kevin > > Cheers Kevin - I actually found that I made a silly mistake by not thoroughly testing it with all browsers/platforms. It seems that the lack of action when attempting to sort a queue via those links is particular only to the newest release of Firefox - version 3.5 and upwards ( at least, on Linux/Ubuntu ). The page operates fine with Firefox 3.0 series, and Internet Explorer latest versions.
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