Nobody?
> From: Anton Krall <[email protected]> > Date: Mon, 03 Aug 2009 10:02:40 -0500 > To: "[email protected]" <[email protected]> > Subject: [rt-users] Rt from command line > > Guys.. Im trying to use rt form the command line to create tickets. So far I > added the rtrc file and I can log into RT without problems... I can run > commands, everything looks great... But now.. Im trying to run this: > > rt create -t ticket set subject='New ticket' priority=9 queue='Soporte > Tecnico' [email protected] > > But the problems is here: the ticket is created but as if user root created > it, then HE gets the autoreply email and after that, RT says (in the history > page of the ticket) that root was deleted from the ticket and it was changed > to requester [email protected] > > This is great except for one thing... The autoreply email was sent to user > root and not [email protected] since he got added AFTER autoreply was sent. > > Any way to create thet ticket as [email protected] from the start? > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
