Hi Justin, You shouldn't restart the box. Probably there is better errror message in the logs.
On Wed, Aug 5, 2009 at 6:59 PM, Justin Hayes<[email protected]> wrote: > Tried restarting the server itself, but still get the same error :( > > Justin > > ------------------------------------------------- > Justin Hayes > Orbis Support Manager > [email protected] > > > > > On 5 Aug 2009, at 14:27, Ruslan Zakirov wrote: > >> Hello Justin, >> >> Have you restarted the server after install? >> >> On Wed, Aug 5, 2009 at 3:26 PM, Justin Hayes<[email protected]> >> wrote: >>> >>> Anyone had any problems getting the ticket relation graphing stuff >>> working >>> under RT3.8.4? >>> I've installed various libgd packages and installed GD and GraphViz over >>> CPAN. I now get the 'Graph' link in the Links section of Ticket Metadata >>> but >>> clicking on it gives me this: >>> Error during compilation of /opt/rt3/share/html/Ticket/Graphs/index.html: >>> Attempt to reload RT/Graph/Tickets.pm aborted. Compilation failed in >>> require >>> at /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack: >>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78] >>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:811] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:441] >>> [/usr/share/perl5/HTML/Mason/Request.pm:246] >>> [/usr/share/perl5/HTML/Mason/Request.pm:211] >>> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] >>> [/usr/share/perl5/Class/Container.pm:275] >>> [/usr/share/perl5/Class/Container.pm:353] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:348] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:342] >>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:124] >>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] >>> [/opt/rt3/bin/mason_handler.fcgi:79] BEGIN failed--compilation aborted at >>> /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack: >>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:811] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:441] >>> [/usr/share/perl5/HTML/Mason/Request.pm:246] >>> [/usr/share/perl5/HTML/Mason/Request.pm:211] >>> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] >>> [/usr/share/perl5/Class/Container.pm:275] >>> [/usr/share/perl5/Class/Container.pm:353] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:348] >>> [/usr/share/perl5/HTML/Mason/Interp.pm:342] >>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:124] >>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] >>> [/opt/rt3/bin/mason_handler.fcgi:79] >>> >>> Cheers, >>> Justin >>> ------------------------------------------------- >>> Justin Hayes >>> Orbis Support Manager >>> [email protected] >>> >>> >>> >>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: [email protected] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >> >> >> >> -- >> Best regards, Ruslan. >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
