There seems to be no documentation at all for this feature. I tried the lists and the wiki, but it looks the few ones that asked about it haven't been answered.
I have a custom field called "Designation" that should hold the circuit designation for which the customer wants to open a ticket. As many of our customers have several circuits, we want them to be able to choose the circuit from a drop-down menu. I've associated the RT users with their circuit designations through MySQL Views, but need to know how I should export this data to the Custom Field - Include Page feature. I tried simply echoing this data in HTML format, but nothing shows, no errors, not even any different code (like iframe or so) on RT generated web-page. Could someone please give me any clues possible? -- Gustavo Campos Sistemas de Informação - UFMG _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
