Hi Jerrad,
Jerrad Pierce <[email protected]> wrote:
>
> http://wiki.bestpractical.com/view/ForkTemplate
>
That looks interesting, though I'm not immediately sure how it solves my
problem. I need to customise the template based on the recipient rather
than on the value of a custom field.
Once I'd figured out who the recipient was, I was planning on customising
the template text using a simple "if () {...} statement (though admittedly,
ForkTemplate may well be a nicer way of doing that). But as described in my
original post, I tried two ways of finding out who the recipients of a
transaction were and couldn't get either to work.
Thanks for the pointer to ForkTemplate though. It may come in useful
sometime...
Duncan
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