On Fri, Aug 14, 2009 at 04:14:12PM -0400, Gary Oberbrunner wrote: > I've seen various references to the "forward" feature in RT (we're > running 3.8.2 on Ubuntu), but I can't figure out how to forward a > ticket. I don't see a Forward button on any of the screens... any hints?
The link is next to Reply and Comment on individual pieces of ticket history. You'll need to grant the ForwardMessage right. 3.8.5 will merge the branch that allows forwarding the whole ticket. -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
