Hello David, Plain ->Due returns datetime in UTC. You have to use ->DueObj and some formatter described in RT::Date.
On Thu, Aug 20, 2009 at 4:29 PM, David<[email protected]> wrote: > Hi, > > I have a scrip that triggers a template in which the due date of the > ticket is displayed. > In the template, I output the due date as such: > > This ticket is due in {$Ticket->Due}. > > Now, this works properly unless the due date is exactly midnight (00:00:00). > I would expect to have the right due date in the ticket.. but instead, > I get 04:00:00. > > After looking through the doc, I see that this could be due to > SetToMidnight which uses GMT rather than the local server time. > > Is there some way to fix this ? We'd like to have tickets that are due > on midnight as we have a 24/7 operation :) > > Thanks, > > David > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
