On Mon, Aug 24, 2009 at 9:25 PM, Rich West <rich.w...@wesmo.com> wrote:
> > That works as expected in the development environment. However, in the > production environment, it gives up after the first command. > Interestingly, when viewing the email within the RT web UI, every line > (when submitted via the web form) has an extra carriage return in it, > causing a blank line between each line. When I select to download the > message (with headers), the message looks correct. I'm not convinced > that this symptom isn't a red herring, but I thought it was worth > mentioning. Extra carriage returns is a bit of a red flag. By chance, in your production environment are the emails being sourced from a windows client of some sort such that you get ^M^N end-of-line markers instead of ^N end-of-line markers (windows vs. unix)... If you washed the emails through dos2unix before feeding them to the mail command handlers, I suspect things would work normally again. Well.. maybe that's grasping at straws a little, but reading your email that's the first thing that came to mind for me. -Rob
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