Is it possible(without having to program it) to have a custom field for ticket transaction and have a sum of those fields in the ticket header, the same way as time worked works?
thanks mk _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
