Except for Name,Type, Description, and Status; everything else in Asset Tracker is a custom field. We need to make some fields global so that they are always presented in search results like the default four, and so that they are presented in the Query Builder without first having to select a type that has that custom field.
Is there a way to do this built in? If not, do Todd or others have a suggestion for where to begin to add this functionality that I could approach our programmers with? Thanks, Mike
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
