Hello Tim, If you are on RT 3.8.3 and newer then you can use rt-validator to check consistency of the DB.
On Sat, Sep 5, 2009 at 12:17 AM, Tim Gustafson<[email protected]> wrote: > I have a ticket in my system that when you view the "Basics" screen, you > don't see all the History. Instead, you get about 4-5 rows of history, and > then you see: > > Can't call method "Name" on an undefined value at > /usr/local/lib/perl5/site_perl/5.8.9/RT/Transaction_Overlay.pm line 700. > > I'm assuming that it means that it can't find the Principal information for a > particular Transaction on the ticket, but I'm not sure. > > Is there any way I can check the database for consistency, or somehow get > past this error? > > Tim Gustafson > Baskin School of Engineering > UC Santa Cruz > [email protected] > 831-459-5354 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
