Hi All I have installed request-tracker3.6 from ubuntu repository and not able to create ticket through mail. And getting this error in apache:
[Sun Sep 13 11:57:15 2009] [error] [client 127.0.1.1] client denied by server configuration: /usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway My /etc/postfix/aliases configuration is as follows finance-query: "|/usr/bin/rt-mailgate-3.6 --queue 'finance-query' --action correspond --url http://finance-rt.india.tejasnetworks.com/rt/"; finance-query-comment: "|/usr/bin/rt-mailgate-3.6 --queue 'finance-query' --action comment --url http://finance-rt.india.tejasnetworks.com/rt/"; and checked Permission of /usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway is www-data:www-data and apache configuration is as below: <Location /rt/REST/1.0/NoAuth> RewriteEngine On RedirectMatch permanent (.*)/$ $1/index.html AddDefaultCharset UTF-8 SetHandler perl-script PerlHandler RT::Mason Order Allow,Deny Allow from 127.0.0.0/255.0.0.0 </Location> Include "/etc/request-tracker3.6/apache2-modperl2.conf" RedirectMatch ^/$ /rt/ Does anyone have any idea what is wrong ? Thanks in advance Prabhat _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
