OK, sometime the vacuum in my head is preventing me from thinking.
Thanks to Scott Lander for Support.
Solution:
my $path = 'Ticket/Display.html?Status=';
my $CFStat=$Ticket->FirstCustomFieldValue('Saved_Status');
$actions->{'ZZZ-Clone8'} = {
title => loc('[Reinstate]'),
path => $path . $CFStat . '&id=' . $Ticket->id,
};
Torsten
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Von: [email protected]
[mailto:[email protected]] Im Auftrag von Brumm,Torsten
/ Kuehne + Nagel / Ham MI-ID
Gesendet: Mittwoch, 16. September 2009 15:22
An: [email protected]
Betreff: [rt-users] How to access a CustomField from Ticket/Tabs
Hi RT Gurus,
is there any way to access the content of a CustomField from
Ticket/Elements/Tabs ?
I try to create a new button called "Reinstate" which will set back the status
to last know status (stored in a CF).
Something like this:
$actions->{'AC'} = { path =>
"Ticket/Display.html?Status={CustomFieldValue('OldStat')}&id=" . $id,
title => loc('Reinstate') };
Not sure if this is possible.
Any ideas or solutions as workaround?
Greetings
Torsten
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.),
Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke,
Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer
Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE
812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz:
Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne
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