I posted a few days back, but didn't get a response. Can anyone point me in the right direction here?
RT 3.8.2, PERL 5.10.0; MySQL 5.x; Fedora 10 I have followed the instructions in UPGRADING.mysql (although I did so *after* the fact; my RT was installed via yum/RPM). Images, PDFs all seem to store correctly. Office documents do not. I noticed their MIME types are text/plain, while images and PDFs MIME types are as appropriate for the type. The Attachments table looks correct with the default char type of utf8 (which confuses me; the script in UPGRADING creates a script that sets default char set to utf8, yet there is all sort of warnings in the doc not to set default char set to utf8). Can anyone help me clear up my confusion here? Thanks -Eric _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
