Ruslan,
Thanks. That's what I would have thought. Makes sense.
Kenn
LBNL
On 9/23/2009 1:10 AM, Ruslan Zakirov wrote:
Hello Ken,
Delete them as there is no record to reference anymore after shredding a ticket.
On Tue, Sep 22, 2009 at 8:08 PM, Ken Crocker <[email protected]> wrote:
To list,
I haven't used Shredder before so I have a question: when it removes a
deleted ticket, will it also remove the OBJECTCUSTOMFIELDVALUES records
as well or just disable them?
Kenn
LBNL
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