Sorry - meant to indicate that I'm on version 3.8.5.
--D

On Tue, Sep 29, 2009 at 10:13 AM, David Chandek-Stark <
[email protected]> wrote:

> Hi,
>
> I have a few instances of these errors in my log:
>
> [Tue Aug 18 19:51:24 2009] [error]: Could not record email: Ticket creation
> failed: No permission to create tickets in the queue 'Inquiry'
> (/opt/rt3-pnb/share/html/REST/1.0/NoAuth/mail-gateway:75)
> [Tue Aug 18 22:50:45 2009] [error]: Could not record email: Could not load
> a valid user (/opt/rt3-pnb/share/html/REST/1.0/NoAuth/mail-gateway:75)
> [Fri Aug 21 15:03:23 2009] [error]: Could not record email: Message not
> recorded: Permission Denied
> (/opt/rt3-pnb/share/html/REST/1.0/NoAuth/mail-gateway:75)
>
> I cannot determine what would actually cause such errors (I don't know why
> this code is being called), and I can't reproduce them.  AFAICT there has
> been no data loss, and no user has reported a problem with the system that I
> can trace to these errors.  Should I be concerned?
>
> Thanks,
> David
>



-- 
David Chandek-Stark
[email protected]
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [email protected]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to