Got to thinking about this for a minute, and I think that Ubuntu actually uses exim, not sendmail - you can check by running sendmail -bV, which should give the version of sendmail (or exim) you are using...
If it is exim, it should be completely 8bit clean. So, someone in the middle is blocking it. You might try not allowing rich text emails, by changing adding this to your RT_SiteConfig.pm Set($MessageBoxRichText, 0); At least, I think that's what this will do! :) -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Roode, Eric Sent: Thursday, October 01, 2009 2:20 PM To: [email protected] Subject: Re: [rt-users] Content-Transfer-Encoding e-mail header From: Lander, Scott [mailto:[email protected]] Sent: Thursday, October 01, 2009 1:49 PM To: Roode, Eric; [email protected] Subject: RE: Content-Transfer-Encoding e-mail header > I think newer sendmails takes a -B option of 7BIT, or 8BITMIME. > Check your sendmail man pages. Test it on the command line. > Fix it by copying the sendmail lines from your RT_Config.om to your RT_SiteConfig.pm, and changing them there (and, then restarting apache...) Thanks for the tip. It didn't seem to help. With -B 8BITMIME, messages were delivered locally, but not out to the outside world, whether Content-Transfer-Encoding was there or not. With -B 7BIT, messages were delivered locally, but did not make it to the outside world if the Content-Transfer-Encoding header was present (i.e., the same behavior as before). - Eric _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ------------------------------------------------------------------------------------ This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Service Center ([email protected]) immediately by email and delete the original message. ------------------------------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
