RT 3.8.5 on RHEL4 I did read as much of the documentation as I could absorb. I think I know where my problem is, I just don't know the correct syntax to make everything work as I want. Lots of experimentation -- time to ask for help. New install and everything seems to be working just fine.
I have a web site on this server at /var/www/html that RT has taken over. I'll include pieces of httpd.conf and RT_SiteConfig.pm to show how I'm currently configured. http://myhost/helpdesk brings up RT just fine, as I want. https://myhost/helpdesk serves up the "almost there BP" index page http://myhost brings up RT, replacing my site web page https://myhost brings up my site web page What I'd like: http://myhost/helpdesk = RT https://myhost/helpdesk = RT http://myhost = /var/www/html https://myhost = /var/www/html This is current accessible from the Internet via my DMZ for testing purposes. http://216.99.212.113/ = displays RT login, not my homepage https://216.99.212.113/ = correctly displays my homepage http://216.99.212.113/helpdesk/ works correctly https://216.99.212.113/helpdesk/ gives BP "almost there" page I set RT_SiteConfig.pm to use the old compat GUI but apache does not seem to honor that all the time. Note that http://216.99.212.113/ and http://216.99.212.113/helpdesk do not display the same page :( Any assistance would be GREATLY appreciated. [r...@security frankie]# grep Web /opt/rt3/etc/RT_SiteConfig.pm # {{{ Web interface configuration Set($WebPath , ""); #Set($WebPath , "/helpdesk"); # Doing this didn't help Set($WebPort , 80);# + ($< * 7274) % 32766 + ($< && 1024)); Set($WebBaseURL , "http://localhost:$WebPort";); #Set($WebBaseURL , "https://localhost:$WebPort";); # Doing this didn't help Set($WebURL , $WebBaseURL . $WebPath . "/"); /etc/httpd/conf/httpd.conf: # RT Stuff Alias /rt/ "/opt/rt3/share/html/" Alias /rt "/opt/rt3/share/html/" Alias /helpdesk/ "/opt/rt3/share/html/" Alias /helpdesk "/opt/rt3/share/html/" NameVirtualHost *:80 # Tried 443, no-go <VirtualHost *:80> # Ditto ServerAdmin [email protected] ServerName backup.easyrider.com DocumentRoot /opt/rt3/share/html/ AddDefaultCharset UTF-8 # Adding the following for RT (the ticket tracker) AddHandler fastcgi-script .fcgi <Directory "/opt/rt3/share/html"> Options FollowSymLinks ExecCGI AllowOverride None </Directory> # Pass through requests to for noauth Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ </VirtualHost> # End RT stuff _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
