On Wed, Oct 07, 2009 at 10:58:16AM -0300, Elton S. Fenner wrote: > Hi, > > Our team who work on tickets frequently are requestors of tickets to. > I know about the <server>/SelfService, but what I would like is to have > a custom query at RT at a Glance. > > I'm trying to create a query to show stalled tickets who __CurrentUser__ > is requestor. > When I try a query Owner = __CurrentUser__ it works fine (Owner = > '__CurrentUser__' AND Status = 'stalled'). > > But when I try this: "Requestor.EmailAddress LIKE '__CurrentUser__' AND > Status = 'stalled'" (without doble quotes) nothing is shown and in the > same query when I use instead of __CurrentUser__ logon name it works.
Try Requestor.id = '__CurrentUser__', CurrentUser is an id, not a login name or email address. -kevin
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