On Wed, Oct 07, 2009 at 04:12:26PM +0200, Bernhard wrote:
> Hi Jesse,
>
> thank you for responding - after playing around a bit I found the following:
> For the one ticket with attachment, I find only the filename and the
> file itself in the attachments table, all other information is empty.
> For the other ticket I find nothing at all in the attachments table -
> but that could also be because I have no idea how to get to the
> corresponding Attachments ID from the ticket number...
>
> Unless you can point me somewhere, I will just check if it happens again...
>
Absent something showing up in the logs as it happens, I'm at a bit of a
loss.
-jesse
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
