Hi Scott, I have seen that happen when there is a missing user, or the Principals table is out of whack. It is hard to tell with the information that is given though.
Did you happen to do a partial database migration? Are you running a cron job that is removing users? Are you acting directly in the database? Maybe you are using RT Shredder? Thanks, Bill Graboyes On Thu, Oct 8, 2009 at 8:59 AM, Lander, Scott <[email protected]> wrote: > I have one ticket that, when I go to view it, it displays about a half of > the details and then give the following error: > > Can't call method "Name" on an undefined value at > /opt/rt3/bin/../lib/RT/Transaction_Overlay.pm line 700. > > > Any one have any idea what could cause this? > > > > > ------------------------------------------------------------------------------------ > This e-mail message is intended only for the personal use of the recipient(s) > named above. If you are not an intended recipient, you may not review, copy > or distribute this message. If you have received this communication in error, > please notify the Hearst Service Center ([email protected]) immediately by > email and delete the original message. > ------------------------------------------------------------------------------------ > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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