Hello all,
I'm having quite the time upgrading RT from 3.6.6 to the last version. I am following the readme and upgrading.mysql docs. ./configure runs fine Make testdeps and fixdeps were also successful Make upgrade ran with no errors Coming up on the section about upgrading the database to 3.7.87 prior to executing the SQL schema as detailed in the upgrading.mysql doc: [r...@help01 rt-3.8.6]# ./sbin/rt-setup-database --dba root --prompt-for-dba-password --action upgrade In order to create or update your RT database, this script needs to connect to your mysql instance on localhost as root Please specify that user's database password below. If the user has no database password, just press return. Password: Working with: Type: mysql Host: localhost Name: rt3 User: rt_user DBA: root Enter RT version you're upgrading from: 3.6.6 Going to apply following upgrades: * 3.7.1 * 3.7.3 * 3.7.10 * 3.7.15 * 3.7.19 * 3.7.81 * 3.7.82 * 3.7.85 * 3.7.86 * 3.7.87 * 3.8.0 * 3.8.1 * 3.8.2 * 3.8.3 * 3.8.4 * 3.8.6 Enter RT version if you want to stop upgrade at some point, or leave it blank if you want apply above upgrades: 3.7.87 Going to apply following upgrades: * 3.7.1 * 3.7.3 * 3.7.10 * 3.7.15 * 3.7.19 * 3.7.81 * 3.7.82 * 3.7.85 * 3.7.86 * 3.7.87 IT'S VERY IMPORTANT TO BACK UP BEFORE THIS STEP Proceed [y/N]:y Processing 3.7.1 DBI connect('dbname=rt3;host=localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost' (using password: YES) at /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 Connect Failed Access denied for user 'rt_user'@'localhost' (using password: YES) at /home/jbarron/rt-3.8.6/sbin/../lib/RT.pm line 204 Using the user/pass specified in the script to connect directly to mysql works fine so I'm not sure why its still failing on me. I've added all the permissions for the rt_user and root user just to test, tried running the script with no arguments except -action upgrade, and I'm still stuck. Thanks kindly, Josh Barron
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