On Wed, Nov 04, 2009 at 03:19:44PM +0530, Varun wrote: > Hello All > > > > Yesterday I have upgraded from 3.6.3 to 3.8.5 all has works well. But I m > facing a strange problem for e.g. I have logged with root user and all > operations works fine but when I logged in with other user after logging out > I has got window and all queues which "root user has access". I have checked > credentials of the other user but It was a normal user with no admin > privileges. But still I was able to look in the queues that only admin can > see. Once I have cleared the cache cookies form browser then my normal > user's home page was fine and I can able to see the queue which that user is > supposed to see. But again when I logged in with admin user I was seeing the > queue of my previous user and not been able to see the admin queues. I am > facing this problem with my new installation (i.e. upgradation from 3.6.3 to > 3.8.5 ) I have checked all stuffs with my browser but it is fine and also I > have no problem in switching users and I was able to see the home pages of > relevant users when I have used my beta machine having RT 3.6.3 installed > > > > Please can any one suggest me what is problem with my installation . > > > > Thanks & Regards > > Varun Vyas > Hi Varun,
This sounds very similar to a recent thread. In that case the problem was caused by an Apache mod_cache module caching cookies incorrectly. I know they were working on an application change to address the problem, but disabling the mod_cache module fixed it immediately. It might be worth a look. Regards, Ken _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
