Sounds like the IE problem we tracked down earlier this year -- it is related to signatures and the rich-text editor. Try removing the signature from your preferences, and see if that fixes it. If so, the problem has been resolved as of 3.8.3 and newer.
Sincerely, Mike -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Matteo Centonza Sent: Thursday, November 12, 2009 6:06 AM To: [email protected] Subject: [rt-users] RT and Explorer 8 problem Hi, hope someone help me investigate this issue. We have a 3.8.2 RT installation and we had no problem so far. Recently we have had reports regarding broken comments on tickets (chewed up, incomplete, broken end of lines). We've tried to narrow down the issue and seems to be replicable with Internet Exporer 8. This installation has been cleanly customized through callbacks and we are fairly confident to not introduce regressions in this area. We have even tried to upload fckeditor to latest version (2.6.5), but no cigar. Does this rings any bell? Thanks in advance, -m -- Matteo Centonza <[email protected]> http://www.metatype.it _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
