Hi! On Tue, 2009-11-10 at 14:50 +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > i remember this problem at our installation some years ago, a hint from Ruz > was to check inside the link table for this ticket number and fix the problem > directly here (hopefully i remember correctly)
yes this did the trick. I removed a entry in Links (the Target was NULL) and afterwards shredder removed the rest of the ticket without problems. best regards and thanks to Torsten sven _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
