You probably need to check this out; http://wiki.bestpractical.com/view/OnCreateAutoReplyException
-- Regards, Aaron On Tue, Nov 17, 2009 at 7:45 AM, Tyler Hall <[email protected]> wrote: > All - > > Is it possible for RT to add an email into a ticket, however do not > send an auto response, just for certain from addresses? > > Thanks! > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
