Folks: Is there any way to have alternate email addresses per user account? I read something about this on the wiki wish lists but couldn't find any more current information about it.
We have staff members who may use more than one email address. Our LDAP tree, by which we are authenticating, already knows about these email addresses. It would be advantageous if RT was able to figure out that [email protected] and [email protected] were actually the same person. Has anyone had any success in implementing something that would grant RT this capability or am I up a creek and just need to force everyone to use the same email address? Thanks in advance, Matt -- Matt Adams Development & Network Services, Cypress Interactive http://cypressinteractive.com, http://edsuite.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
